Privacy Policy 

River Relax, LDA, with headquarters at Travessa dos Galinheiros, nº50, Gandra, Paredes, and website at www.riverrelax.com, is committed to protecting the privacy of its customers and ensuring that the processing of personal data is carried out in compliance with Regulation (EU) 2016/679 of 27 April 2016 — General Data Protection Regulation (GDPR).

Purpose of Data Collection

The personal data collected through our website is exclusively intended for:

• Order management

• Invoicing/Billing

• Product delivery

• Customer support

• Communications related to the services provided.

Only data strictly necessary for fulfilling these purposes is requested.

River Relax Commitments

River Relax is committed to:

• Processing personal data lawfully, fairly, and transparently;

• Ensuring that data is collected only for specified and legitimate purposes;

• Adopting appropriate technical and organizational measures to protect data against loss, alteration, unauthorized access, or disclosure;

• Not transferring personal data to third parties without the explicit consent of the data subject, unless required by law.

Data Subject Rights

Data subjects have the right to:

• Access, rectify, erase, or restrict the processing of their personal data;

• The right to data portability;

• The right to withdraw consent at any time.

Security Incident

In the event of a security incident that may compromise personal data, River Relax will notify the competent authorities and the affected data subjects within a maximum period of 72 hours, as established by the GDPR.

Contact

For exercising your rights or for any question related to the protection of your personal data, the data subject may contact us via email: info@riverrelax.com.